Refund policy
Refund Policy
At Sneaker Hunt, customer satisfaction is our top priority. If for any reason you are not satisfied with your purchase, we will be happy to process a refund or exchange.
Eligibility for Refunds
- Refunds will only be issued for items that are defective, damaged, or incorrectly shipped.
- Refunds will not be issued for items that have been worn or used.
- Refunds will not be issued for items that are returned without their original packaging or tags.
Timeframe for Refunds
- Refunds must be requested within 14 days of receiving the item.
- Refunds will be processed within 5-7 business days of receiving the returned item.
Return Shipping
- Customers are responsible for the cost of return shipping.
- We recommend using a trackable shipping method to ensure that the returned item is received.
Contact Us
If you have any questions or need to request a refund or exchange, please contact us at sneakerhunt.info@gmail.com
Our customer service team is available to assist you Monday through Friday, 9am to 5pm EST.